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3 May 2017

Passengers’ rights in multimodal transport

The EU has adopted a set of legislation ensuring that passengers have rights when they travel by plane, train, ship and bus. However, when different modes of transport are used one after the other to complete one journey, passengers' rights are not guaranteed for their entire multimodal journey. This is due to the fact that current EU passenger rights legislations, which regulate each mode separately, cannot be applied effectively in the context of multimodal passenger transport. Therefore, when different modes of transport are used, passenger rights may not be guaranteed when transferring from one mode to another since no legislation applies in this case.
This is the reason that European Commission wants to better protect passengers in the EU when using multimodal transport. To this context a public consultation has been announced in order to seek the opinion of the general public about problems passengers face when combining different modes of transport, about the available options and the likely impact of each option.
The consultation period lasts till 25th of May 2017 and contributions may be submitted in any official language of the EU.
​For more information: click here.

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